Privacy Policy

1. Who We Are

Be-You Hair Restoration Clinic is a hair and scalp treatment clinic based at 5 Townyard Lane, Malahide, Co. Dublin, K36 K883, Ireland. We are the data controller for all personal data collected through this website and in the course of providing our services.

If you have any questions about how we handle your personal data, you can contact us at dean@be-you.ie or by phone at 087 407 6354.

2. What Data We Collect

We may collect the following categories of personal data:

• Contact information — your name, email address, and phone number when you contact us via our website, email, or telephone.
• Appointment and consultation information — details relating to your enquiry, consultations, and any treatment history relevant to the services we provide.
• Website usage data — anonymised analytics data collected via Vercel Analytics to help us understand how visitors use our website. No personally identifiable information is stored through this service.
• Cookie preferences — your consent or rejection of non-essential cookies, stored locally in your browser.

We only collect personal data that is necessary for the purposes described in this policy. We do not collect special category data (e.g. medical records) beyond what is strictly needed to provide your requested treatments.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your enquiries and arrange consultations.
• To provide, manage, and follow up on your treatments and appointments.
• To improve our website, services, and client experience.
• To comply with our legal and regulatory obligations as a healthcare-adjacent service provider in Ireland.

We will not use your personal data for direct marketing communications without your explicit consent. If you have given consent and wish to withdraw it at any time, please contact us at dean@be-you.ie.

Our lawful basis for processing your data is typically: (a) your consent, (b) the performance of a contract or pre-contractual steps at your request, or (c) our legitimate interests in running our business, provided those interests are not overridden by your rights.

4. Cookies

Our website uses cookies — small text files stored in your browser — to ensure the site functions correctly and to help us understand how it is being used.

• Strictly necessary cookies — these are essential for the website to operate and cannot be disabled. They do not store any personally identifiable information.
• Analytics cookies — we use Vercel Analytics to collect anonymised data about how visitors interact with our site (e.g. pages visited, time spent). No personal data is stored or shared through this service.

When you first visit our website, you will be presented with a cookie consent banner. You may accept or decline non-essential (analytics) cookies at that point. Essential cookies will remain active regardless of your choice. Your preference is stored locally in your browser and will be respected on future visits.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing or commercial purposes.

We may share your data in the following limited circumstances:

• Service providers — trusted third-party providers who assist us in operating our business (such as email hosting services). These providers are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal obligations — where we are required to disclose information by Irish or EU law, court order, or a regulatory authority.

All third parties we work with are required to comply with applicable data protection laws, including the GDPR as applied in Ireland.

6. How Long We Keep Your Data

We retain personal data only for as long as is necessary for the purposes it was collected:

• Contact and enquiry data — retained for up to 2 years from the date of last contact.
• Appointment and treatment records — retained for up to 7 years in accordance with Irish healthcare and business record-keeping regulations.
• Cookie consent preferences — stored in your browser for up to 1 year, after which you may be asked for your preference again.

After the applicable retention period, personal data is securely deleted or anonymised.

7. Your Rights Under GDPR

As a resident of Ireland or the European Union, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):

• Right of access — you can request a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct any inaccurate or incomplete data.
• Right to erasure — you can request that we delete your personal data, subject to any legal obligations we have to retain it.
• Right to restriction of processing — you can ask us to limit how we use your data in certain circumstances.
• Right to data portability — you can request your data in a structured, commonly used format for transfer to another service.
• Right to object — you can object to our processing of your personal data where we rely on legitimate interests as our lawful basis.

To exercise any of these rights, please contact us at dean@be-you.ie. We will respond within one month of receiving your request, as required by GDPR.

If you are not satisfied with how we handle your data or your request, you have the right to lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.

8. Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way we handle your personal data, please do not hesitate to get in touch:

• Email: dean@be-you.ie
• Phone: 087 407 6354
• Address: 5 Townyard Lane, Malahide, Co. Dublin, K36 K883, Ireland

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any material changes will be posted on this page with an updated date. We encourage you to review this policy periodically.